how to manually change a user's password

docs/password-reset.md

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+# Manually Resetting a User's Password
+
+Open a shell in your instance's environment and start an interactive Ruby
+interpreter:
+
+```sh
+cd ~/live
+bin/rails c
+```
+
+In the Ruby shell, you are going to load the account record, load the user
+record for that account, change the password for the User object, and save the
+User object.
+
+```
+account = Account.find_by(username: 'username')
+user = User.find_by(account: account)
+user.password = '[new password]'
+user.save!
+```
+
+The `save!` call will email the user that their password has been changed, but
+they won't know their new password. The new password will have to be
+communicated to the user in some way.